Privacy Policy

Last updated: 19 May 2026 · Effective immediately

Shebalance is a hormonal health tracking app. We built it local-first: your symptom logs, profile, and notes live on your device. We don't require an account. We don't sell your data. We don't use advertising trackers. This page explains exactly what data the app touches and what your rights are.

1. Who we are

Shebalance ("the app", "we", "our") is published by Appshealthy. You can reach us at hello@appshealthy.com.

2. Data we collect

2.1 On your device (by default)

The following is stored locally on your phone and never leaves it unless you take an explicit action:

• Profile information you enter: nickname or full name, date of birth, health focus, health goals, timezone.
• Daily symptom logs: which symptoms you tracked and their severity (0–5).
• Free-text notes you add to any day.
• Cycle data: period start dates and any cycle settings.
• Streak and reminder settings.

This data is stored using Hive, an encrypted local database, in the app's private storage directory. It is not readable by other apps on your device.

2.2 When you tap "Get AI Recommendation"

If you choose to generate an AI insight, the following is sent to our server (and from there to Anthropic's Claude API for processing):

• Your nickname (if set)
• Your health focus, age (if set), and health goals
• The symptom entries from the most recent 14 days
• Any notes attached to those entries

We do not send your full name, email address, location, or any device identifier. Anthropic processes the request and returns text; neither we nor Anthropic retain the prompt long-term for training. See Anthropic's privacy policy for their handling of API data.

2.3 When you use the PDF report or data export

These actions generate a file on your device and open your system share sheet. You choose what to do with the file. We never see it.

2.4 We do NOT collect

• Real names (unless you type one yourself)
• Email addresses
• Phone numbers
• Precise location data
• Advertising identifiers
• Crash analytics tied to your identity
• Behavioral usage data for marketing

3. Legal basis (GDPR users)

Where GDPR applies:

• Local storage — your consent at install time, which you can revoke by deleting the app.
• AI insight requests — your consent each time you tap "Get AI Recommendation."
• No automated decision-making — AI insights are informational and never act on your behalf.

4. Where data lives

• Your device: by default, all data stays here.
• Our AI proxy server: hosted on Railway (EU region available). The proxy processes your AI insight request, forwards it to Anthropic, returns the response, and discards your payload. Logs include request timing and status codes only — never the body content.
• Anthropic (Claude API): receives your symptom payload, returns text, and treats inputs in line with their published privacy policy. We never opt into training-data sharing.

5. How to delete your data

Shebalance is local-first — all your data lives on your device only. There is no account to delete because there is no account in the first place. You can erase every byte the app has ever stored about you in one of three ways:

1. In-app (recommended) — Open Shebalance → Settings → Delete all my data → confirm. This wipes your profile, all symptom logs, cycle data, notes, mood entries, streak counters, and reminder settings permanently. The action is immediate and cannot be undone.
2. Uninstall the app — Removing Shebalance from your device also deletes all data, since nothing is mirrored to our servers.
3. Email request — If you need help with any of the above, email hello@appshealthy.com and we will guide you through the steps within 30 days.

What gets deleted: everything the app stored locally — profile, symptoms, cycle data, notes, mood, reminders, AI insight history. What we retain: nothing personal. Our AI proxy server keeps only anonymous request timing and status logs for up to 14 days, with no payload content.

6. Your other rights

You can exercise the following rights at any time, from inside the app, without contacting us:

• Access — Settings → Export my data (JSON). Generates a complete copy.
• Portability — the JSON export is human-readable and re-importable.
• Withdrawal of consent — uninstall the app.

If you live in the EU/EEA, UK, or California and have concerns, contact us at hello@appshealthy.com. EU/EEA residents may also lodge a complaint with their national data protection authority.

7. Children's privacy

Shebalance is intended for users 13 and older. We do not knowingly collect data from children under 13. If you believe a child under 13 has used the app, contact us and we will delete any associated data.

8. Security

Data is encrypted in transit (HTTPS for every network call). Local data is stored in the app's private sandbox. We do not store passwords (there are no accounts). We rotate API keys promptly if any suspected exposure occurs.

9. Changes to this policy

If we change this policy, we'll update the "Last updated" date at the top. Material changes will be flagged in-app before they take effect.

10. Contact

Questions, requests, complaints: hello@appshealthy.com